It’s been one year since we rebranded from Engenie to Osprey and what a year it’s been. So much has happened, so we thought we would round up some of our top highlights:
- The Osprey App launched allowing our customers to view live sessions, choose monthly billing, and access VAT receipts.
- We received a Top 3 ranking in two major customer satisfaction surveys of public charging networks: both WhatCar? public EV charging driver survey and Zap-Map annual survey, in which we rose sharply from being ranked 8th in 2020.
- We built our 100th charging site with Marston’s, bringing simple rapid charging to their customers whilst they enjoyed a pub meal, up and down the country.
- In a European-first, we launched our high-power Tritium units in Gosport, PO13 0ZX.
- We introduced our new dynamic load-balancing Kempower units which allow us to distribute charging power based on demand.
- We attended our first customer-facing event of the year after the national lockdown, at Fully Charged OUTSIDE.
- We developed our own bespoke ‘back-office’ software platform, putting us at the forefront of interoperability and roaming, and laying the foundation for us to continually improve our customer experience.
- Osprey were audited for and passed, three ISO accreditations for Quality (9001:2015), Health and Safety (45001:2014), and Environment (ISO 14001:2015).
- We pledged that by 2025 Osprey will install over 150 high-powered charging hubs across the UK. A total of 1,500 150-175KW rapid chargers will be installed across the sites, which will be located on strategic A-roads and adjacent to motorways. The first 10 hubs will be in construction by the end of 2021.
And this is only the beginning: Osprey is continuing to grow and there will be many more exciting endeavours. Osprey’s driver-focused strategy is to give maximum power to as many customers as possible at the same time, and we are dedicated to providing the best charging service for our customers in and around the UK.
So, on that note, here’s to many more exciting and positive years to come.