How to use a 50kW Osprey rapid charger
This video shows you how to charge your electric vehicle using a 50kW rapid charger on the Osprey charging network. Our chargers accept multiple payment methods, our sites are open 24/7 and will charge all rapid-enabled electric cars.
More how-to videos
How to end a charging session on a 50kW Osprey rapid charger
How to reset a 50kW Osprey rapid charger
How to use a 75kW or 175kW Osprey rapid charger
Driver Resources
New to the world of electric cars and EV charging? We have a collection of guides that will bring you up to speed on all things electric.
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Fill in your session details and we can send you a VAT receipt for your charging session
FAQs
When you pay by contactless debit or credit card, a pre-authorisation amount of £25 (Circontrol Raption units) or £29 (ABB units) is reserved on your card. The pre-authorisation amount is then cleared within a few working days of your charging session and you will only be billed for the kWh used. Please note that some banks take longer to clear the pre-authorisation fee. If you have concerns, please contact your bank directly.
Normally the pre-authorisation amount takes a couple of working days to clear in banking statement. If you had a failed charge and no charge took place, the full pre-authorisation payment will be returned to you within a few working days. Please note that some banks take longer to clear the pre-authorisation fee. If you have concerns, please contact your bank directly.
Our simple PAYG tariff is 79p/kWh (inc. VAT) using a contactless bank card. We also accept third party charging cards (price dependent on provider).
You can pay for your charging session using contactless payment via credit or debit card, ApplePay or Android Pay. You can sign up for an Osprey Account, where you can use an RFID card or charge via the Osprey App. You can also pay for charging through various third party apps and RFID cards including ZapPay, Shell Recharge, Octopus Electroverse and Bonnet.
No, all of our chargers have contactless terminals.
Please check signage on site: the majority of our chargers do not have a time restriction, and you only pay for the electricity you put in your car. However, some car park owners have a maximum stay in operation across the carpark, which also applies to the EV bays. Where this is the case the carpark signs will clearly state the maximum time allowed.
